Expert help with the NSW Planning Portal

We help developers, builders, certifiers and remedial practitioners manage applications, meet requirements and resolve complex issues on the NSW Planning Portal, particularly for Class 2, 3 and 9c developments.

Specialist Support for Industry Professionals

We work with developers, builders, building practitioners, certifiers, councils and remedial practitioners who need practical assistance navigating the NSW Planning Portal.

Our Services

Navigating the NSW Planning Portal can feel overwhelming. We make the process smooth and hassle-free, whatever stage your project is at.

Here’s how we can help:

Portal Applications

Assistance preparing, submitting and managing development applications, construction certificates, complying development certificates, occupation certificates and modifications.

Class 2, 3 and 9c Developments

Specialist support with Building Work cases, regulated designs and declarations, ITSOC applications, strata building bonds and related NSW Planning Portal requirements.

Portal Audits and Project Support

Review of existing NSW Planning Portal records for developers and builders, identifying setup or compliance issues and providing practical recommendations to keep projects progressing.

Training and User Guidance

Tailored workshops, demonstrations, user guides and ongoing support for developers, builders and certifiers.

Other application types: we can also assist with Building Information Certificates, Section 68 applications, Roads Act applications and other NSW Planning Portal processes.

Why Planning Portal Experts?

Our key area of expertise is managing complex applications on the NSW Planning Portal, specifically for Class 2, 3 and 9c developments. Here’s why clients choose us:

NSW Planning Portal Specialists

Extensive experience supporting and training developers, builders, certifiers, councils and departmental users.

Complex Project Expertise

Practical assistance with Class 2, 3 and 9c developments and other challenging NSW Planning Portal processes.

Clear, Practical Guidance

We explain what needs to happen, who is responsible and what your next step should be.

Support From Start to Finish

From initial setup and submission through to additional information requests and project close-out.

Reviews from our happy clients

  • Moji Shari Avatar
    Moji Shari
    July 31, 2024
    Metin is very knowledgeable in this field , bright and very easy to work it , we had several questions regarding portal and he explained it in an easy way to understand Definitely will use his service again and highly recommend his company Great work mate
    Robyn Brennan Avatar
    Robyn Brennan
    June 24, 2026
    ⭐⭐⭐⭐⭐ Highly Recommend Metin! I had an exceptional experience working with Planning Portal Experts. Metin is incredibly professional, knowledgeable, and patient. Navigating the portal can be a real headache, but he explains the entire process in a way that is simple and easy to understand. He took complete control of our CC submissions, caught potential issues early, and took all the stress out of our approval process. If you need someone who truly understands the ins and outs of the system, was available at a drop of a hat. I highly recommend Metin. A simple Thank you is not enough.
  • Alan Chung Avatar
    Alan Chung
    July 17, 2025
    Navigating the NSW Planning Portal can be extremely challenging! Metin's knowledge and understanding of navigating the portal is second to none! Metin is a great communicator, responsive and very re-assuring. He guided us through a difficult and stressful process with a great willingness to help. Thank you Metin, we cannot recommend you highly enough!
    David Knight Avatar
    David Knight
    March 30, 2025
    Great service from the Planning Portal Team, prompt advice and great working knowledge of the planning portal processes, would highly recommend them to anyone.
  • Scott Lennon Avatar
    Scott Lennon
    August 8, 2024
    Metin provided prompt and clear guidance on managing our issue with the portal as it related to the switch-out of building practitioner for class 2 works. He was professional and courteous, and gave us the certainty we were after - we would have no hesitation in recommending Metin and PPE.
    Amin Chamoun Avatar
    Amin Chamoun
    July 11, 2024
    I had a fantastic experience with Metin while navigating the NSW planning portal. His understanding and assistance were exceptional. I highly recommend him to anyone needing help in this area.
  • George K Avatar
    George K
    June 25, 2024
    As difficult as the times are now for builders and developers, Metin has simplified an arduous experience, to a much simpler and less time consuming process. I highly recommend using Planning Portal Experts.
    Joseph Hallal Avatar
    Joseph Hallal
    July 11, 2024
    Metin is very helpful and professional and understands the planning portal well and navigates and assists clients who dont understand the portal. His service is fantastic
  • Sandy Woods Avatar
    Sandy Woods
    December 8, 2025
    Fantastic service from the Planning Portal Experts. Metin explained every step clearly and patiently, and nothing was ever too much trouble. What really stood out was that he didn’t just disappear once the job was done — he stayed involved until I had full access to my OC and answered every email quickly. I’m really grateful for his help and would absolutely recommend him.
    thomas naamo Avatar
    thomas naamo
    August 8, 2024
    Metin was super helpful and made it very straight forward when dealing with the NSW planning portal.
  • hussain kasser Avatar
    hussain kasser
    June 25, 2026
    The whole experience was very easy, metin was an absolute gentleman from start to finish would definelty use again and highly recommend. Couldn't be happier!!
    Pete sten Avatar
    Pete sten
    March 6, 2025
    We hugely appreciate the assistance Metin provided in guiding us through the very frustrating processes in the NSW Planning Portal, we definitely recommend this service to other potential clients.
  • Charlie Chedid Avatar
    Charlie Chedid
    April 1, 2025
    Metin was a life saver for our project. His knowledge of the portal combined with his willingness to help made the entire process seamless and stress free. Truly a safe pair of hands. I wouldn't try navigating the portal without him.
    George Andary Avatar
    George Andary
    December 9, 2025
    With constant change and planning digitalisation of the construction industry, the Planning Portal Experts are highly recommended due to their well versed expertise and diligence. The Andary Group certainly recommends their services to all who are navigating challenges or are unfamiliar with the NSW Planning Portal. Metin was impeccably pro-active with all his assistance and took the liberty of understanding our project as if it was his own. His service was invaluable.
  • Lorettacirillo Civilly Avatar
    Lorettacirillo Civilly
    June 4, 2026
    I needed assistance with the NSW Planning Portal, as I was finding it very difficult to navigate and understand the process. I initially spoke with a few other companies, but they made the situation seem far more complicated than it needed to be, which only added to the stress. I was then referred to Metin from Planning Portal Experts, and from the very first conversation I knew I was dealing with someone who genuinely understood the system and wanted to help. What started as a very stressful experience quickly became a smooth and straight forward process. Metin took the time to understand my situation, explain everything clearly, and assist me with each step until the matter was resolved. His knowledge of the NSW Planning Portal is exceptional, and his professionalism, patience, and willingness to help made all the difference. He saved me a significant amount of time, stress, and frustration. I would highly recommend Metin and Planning Portal Experts to anyone needing assistance with the NSW Planning Portal. Thank you again, Metin, for all your help and support.
    Andrew Anderson Avatar
    Andrew Anderson
    September 4, 2024
    Metin was incredibly patient and helpful in guiding us through the NSW planning portal. As first-timers, he made the process stress-free. Highly recommend him.

About Planning Portal Experts

Planning Portal Experts provides specialist assistance to businesses and practitioners using the NSW Planning Portal.

Led by Metin Izci, the business draws on extensive experience developing and delivering NSW Planning Portal training for developers, councils, certifiers and departmental staff. This practical knowledge allows us to identify issues quickly, explain complex requirements clearly and help clients manage their NSW Planning Portal obligations with confidence.

We specialise in complex applications and Class 2, 3 and 9c developments. We also work alongside town planners, certifiers and other project consultants when their professional input is required.

Our approach is straightforward: understand the issue, provide clear advice and help keep your project moving.

Frequently Asked Questions

Get a quick insight into our services with these common queries.

Every project is unique, so costs vary. Contact us for a personalised, no-obligation quote.

Our fees cover the services listed in your proposal, which may include NSW Planning Portal guidance, application management, document coordination, audits or training. Any additional work will be discussed with you before proceeding.

Council, certifier and NSW Planning Portal application fees are not included. These fees are issued by and paid directly to the relevant organisation. Councils and certifiers will usually only lodge your application once their fees have been paid.

No. Applications are assessed by the relevant council or certifier. We help ensure your submission is complete, correctly managed and presented to a high standard, but the final decision rests with the assessing authority.

Planning Portal Experts specialises in NSW Planning Portal processes and application management. Where town planning or certification advice is required, we can work with your nominated consultant or refer you to an appropriate professional.

Yes. We guide you through the application process and help you meet your obligations under the relevant legislation, including the additional application types required under the Design and Building Practitioners Act and the Residential Apartment Buildings Act.

We will agree on a simple plan with you for receiving your documentation. With your permission, we can also liaise directly with your practitioners to obtain what is required.

You choose. We can manage any additional requests on your behalf and keep you informed throughout, or you can handle them yourself with our support.

Yes. We provide guidance tailored to remedial practitioners, whether you need to submit a Development Application, Complying Development Certificate or Construction Certificate application on the NSW Planning Portal for your remedial work.

Ready to Achieve Application Success?

Let Planning Portal Experts take the hassle out of the NSW Planning Portal application process for you.
Contact us today for a no-obligation discussion about your needs.